Layaway
The Jewellery Trading Company offers clients a layaway facility. A 30% deposit is required and regular payments can be made over a three month period. Please be advised that there are conditions related to undetaking a layaway with The Jewellery Trading Company see details below:
Please contact info@thejewellerytradingco.com.au to arrange a layaway.
A 10% fee of the total price will be charged if a layaway is cancelled during the 'payoff term'. This means that after the cooling off period has been passed, a full 10% fee will be held as an administration fee for the cancelled layaway.
The cooling off period is the period of 3 business days after the deposit has been received. Once this cooling off period has lapsed and the client decides not to proceed with the layaway as set out in these terms, then the 10% administration fee will apply.
Regular payments must be adhered to, regular means systematic payments that happen every fortnight to month, with the balance being paid in full by the end of the 3 month payoff term.
If a client decides to cancel their layaway outside the cooling off period then the 20% balance of the deposit will be refunded via Paypal less any fees encountered by The Jewellery Trading Company (these fees will typically be Paypal fees for the funds transfer and on some occasions there maybe incidental costs which will be discussed with the client prior to any funds being refunded).
If a client receives an item after they have completed a layaway after the 3 month payoff term and decides that the item is not suitable for them, then a 20% fee will be charged. The balance of 80% will be refunded to the client within 5 days of receiving the item back in the exact same condition as when it was sent. If there is any damage to the item then The Jewellery Trading Company may deem that the full amount is to be withheld until the damage is repaired or there is the possibility that the client may not be refunded at all if the item is damaged beyond repair.
If resizing has happened during the term of the layaway period and the clients decides to cancel the layaway, then the cost of the resizing will be held as well as the 10% administration fee.
If you wish to discuss any of these terms in more detail, please contact The Jewellery Trading Company on info@thejewellerytradingco.com.au for further information.
Obviously it is our intention to have 100% satisfied clients that shop with us regularly who are trusted and valued in our business. We strive to maintain a reputable and honest business and will work towards achieving excellent outcomes with every transaction.